Technology Transfer Case Study — Pathfinders for Independent Living, Inc.

Pathfinders for Indie Lifestyle, Inc., a nonprofit organization, was founded soon after the passing of the Us residents with Disabilities Work (ADA. ) Pathfinders supplies data and assistance to aged and disabled individuals and their caregivers on how to help live mainly because independently because possible. It has the main worth is to Promote Self-Reliance. The culture within Pathfinders is one of friendly assist. Pathfinders’ IT leadership suggested a project in order to design and build a network commercial infrastructure that may provide stability for hypersensitive data, files storage, Access to the internet, email accessibility, updated software and components, and end user training. Altering the environment would impact the organizational structure in addition to culture of Pathfinders. This specific paper discusses the company changes that transpired credited a change in technological innovation.

Engineering Transfer

Engineering copy explains activities that have the aim of establishing measurable process enhancement through the adoption of new routines. Aiding engineering reduces the difference experienced by impaired and aging population individuals inside accomplishing day to day activities. Some connected with these technologies are text message telephones, Braille computer watches, infrared pointing devices, unnatural arms or legs, and assistive application. Bringing out and encouraging often the use of all these technological innovation and many others to be able to Pathfinders’ consumers, is the responsibility from the independent living specialists.

Often the independent dwelling specialists guide the customers in determining the assistive technologies wanted, applying for funding to purchase the particular technologies, and educating the public on the various systems offered. However to give its providers to it is consumers, Pathfinders experienced for you to adapt to current facts technologies.

A Method regarding Technology Transfer

Recognizing typically the relationship between technologies shift and process development can be fundamental to Pathfinders’ solution to change. Technologies cannot end up being improved without some influence on the task or personnel that use this engineering, be it an maximize in work productivity, a reduction in cost, or a good requisite change in process. A new volume of key matters had to be attended to for the technology in order to be effectively transferred. These are divided into a number of categories; technology issues, method changes, and changes inside customs.

Technology Issues

Pathfinders will join the Info Age by installing, brand new computers, file servers, community machines, a local spot network (LAN), and Net access. This installation process required organizing the Windows pcs before supplying them to be able to Pathfinders, then a visit to the office site to help build often the network together with deploy this products. The PCs were standardized on Microsoft applications. Following the particular installation of the network, etc., training on typically the connectivity to the software was offered. With the installation of typically the infrastructure complete, each 3rd party living expert and typically the executive director possessed a good personal computer, email, in addition to Internet access.

Designing and even building a training center offered an opportunity for anyone in order to come in and learn a great deal more about computers and business program software. Pathfinders given some basic training programs. Additionally, computer books were being available use with the pcs to learn how to use the programs. Access to often the Web was provided. Finance was allocated through fed funds to support the particular changes in technology.

Approach Changes

Prior to the technology changes, there were no more than a couple of stand-alone PCs readily available for employ by the staff, all these PCs were very classic, functioning DOS programs. Staff members have been forced to talk about the Personal computers or even make use of typewriters to carry out correspondence. Information was taken care of on floppy disks in addition to hardcopy. Admittance to the Internet to get study was accomplished by simply going to the regional library, which consumed beneficial resources of time together with employees. Implementing the brand-new infrastructure considerably changed the particular way the employees worked well. The changes in structure offered real-time access to be able to the World wide web, consumer records, and enhanced data safety measures.

Changes in Lifestyle

Previous to the deployment involving technologies, the employees ended up equal in their knowledge regarding using the available tools on Pathfinders. With often the distribution of their multilevel, some sort of essential change transpired within the employee dynamics. The atmosphere of resentment designed due to an imbalance of knowledge and workload. Some of the employees went out of their way to grasp the advancement throughout technology thus, increasing themselves and their function processes. That they pursued typically the educational opportunities offered to them by Pathfinders together with enhanced their information regarding computer applications. Work productivity for the individuals increased, causing an increase in satisfaction by Pathfinders’ consumers.

Conversely, there was a community of employees, that required a stance inside not necessarily excepting these changes. These individuals spent much involving their time period complaining of which they could not necessarily carry out the work using often the equipment provided, or consistently wanted help from typically the employees that understood this technology. Protection components had been employed to make a case for their particular reactions to the new technologies. These employees seen this technology change as being a menace and wanted not accomplish with improving their own computer skills or his or her work environment. However, as training and practice in working with the improvements to typically the technology moved on, acceptance started out to increase plus level of resistance began to decrease. Transform is difficult in all companies but to be in business Pathfinders was basically forced to change with the times.

Pathfinders businesses be dependent heavily on federal give funds. Each 12 months Pathfinders have to forecast how that cash will be spent and review that the particular goals of the previous year have already been fulfilled. The Federal reporting technique began as a good hardcopy report that progressed to an online reporting system. Devoid of the changes in technology, Pathfinders would certainly find it complicated to apply for Federal government grant funds or review its disbursement.


Watchful thought has been employed to identify in case a change around IT infrastructure seemed to be warranted within the Pathfinders company. Potential obstacles were identified and anticipated. One regarding those obstacles was typically the affect that a difference in technology would have upon the company culture connected with Pathfinders passages the improvement in customer service. Edwin Urrutia identified that resistance to change and fear played a task in the effectiveness associated with the modify. Additionally, Pathfinders identified of which as often the staff moved down the finding out curve, acceptance from the technologies increased and anxiety about the technology decreased.

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